CONTACT US

Contact Us

If you are inquiring about your order status, please visit our website to track your shipment online. For any other questions, inquiries, or feedback, please feel free to leave a message directly through the contact form below or reach out to us using the official corporate details provided.

Official Entity & Contact Details

• Customer Support Email: support@moodismo.com

• Employer Identification Number (EIN): 2055946

Support Hours & Response Times

• Office Hours: 9:00 AM – 5:00 PM EST (Monday – Friday)

• Email Response Time: We strive to respond to most emails within 12 hours (and no later than one business day). Due to potential time zone differences, we appreciate your patience.

Important Note: To ensure a faster response, please avoid sending multiple emails for the same inquiry, as this may delay our processing time. If you do not see a reply from us within the expected timeframe, please kindly check your spam or junk folder.

In the meantime, you may also find quick answers to common questions in our FAQ Help Center.